You have 7 working days to exchange an item from the date you received it.
To be eligible for an exchange, your item must be unused and in the same condition that you received.
Your item must be in the original packaging. Your item needs to have the receipt/ invoice or proof of purchase.
You can request a refund on your items within 7 working days of receiving your original order.
Conditions for Returns:
Unopen, Unaltered and in Original Condition
Original Packaging (Product/parcel packaging used to protect product during transport)
Returns will include free gifts, warranties, manuals, any other accessories that came with your item
Reasons for Returns
Received Wrong Item
Item doesn’t match description/pictures
Change of Mind
If you're returning something, please drop us an email
i. your order date
ii. your order number
iii. your product quantity, code and description
iv. your reason for returning
and we will get back to you on how to proceed with the return.
We'll refund the price you paid for your item back to your original payment method. However, sale items do not qualify for refunds.
All goods will be inspected on return. We will try our best to accept all returns, and returns to us need to be in the unused condition with original packaging. In the unlikely event that an item is returned to us in an unsuitable condition, we will have to send it back to you.
We're not responsible for any items that are returned to us by mistake.
You are responsible for the cost of returning any items. Make sure you use a postal service that insures you for the value of the items you are returning and obtain proof of posting.
If you have any questions on how to return your item to us, contact us